1. Introduction

This Privacy Policy describes how Price Lever, Inc. ("we," "our," "us," or "Company") collects, uses, and discloses your information when you use our feature management platform for pricing ("Service"). We are committed to protecting your privacy and ensuring you understand how your data is handled.

2. Information We Collect

2.1 Information You Provide to Us

• Account information (name, email address, company name, job title)
• Billing information (credit card details, billing address)
• User credentials and authentication data
• Customer support communications
• Configuration settings and preferences
• Any other information you choose to provide

2.2 Information We Collect Automatically

• Log data (IP address, browser type, pages visited, access times)
• Device information (device type, operating system, unique device identifiers)
• Usage data (feature usage, interaction patterns, performance metrics)
• API calls and responses
• Error reports and performance data

2.3 Information From Third Parties

• Integration partner data
• Public databases
• Third-party service providers
• Business partners

3. How We Use Your Information

3.1. Service Delivery

• Providing and maintaining the Service
• Processing and completing transactions
• Managing your account and preferences
• Implementing security measures
• Optimizing Service performance

3.2. Communication

• Sending service updates and administrative messages
• Providing customer support
• Sending technical notices and security alerts
• Marketing communications (with your consent)

3.3. Service Improvement

• Analyzing usage patterns and trends
• Developing new features
• Debugging and fixing issues
• Conducting research and analytics

4. Data Sharing and Disclosure

4.1 We Share Your Information With:

• Service providers and subprocessors who assist in Service delivery
• Integration partners (with your authorization)
• Professional advisors (lawyers, accountants, auditors)
• Law enforcement or regulatory bodies when required by law

4.2 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

5.1. We implement appropriate technical and organizational measures to protect your data, including:

• Encryption at rest and in transit
• Access controls and authentication
• Regular security assessments
• Employee training and confidentiality agreements
• Incident response procedures

5.2. Despite our efforts, no security measures are perfect. We cannot guarantee the absolute security of your data.

6. Data Retention

6.1. We retain your information for as long as:

• Your account is active
• Needed to provide our services
• Required by law
• Necessary for legitimate business purposes

6.2. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data
• Withdraw consent for optional processing
• Opt-out of marketing communications

8. International Data Transfers

8.1. We may transfer your data to servers located outside your country of residence.

8.2. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Data processing agreements
• Privacy Shield certification (where applicable)

9. Cookie Policy

9.1. We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve Service performance

9.2. You can control cookie settings through your browser preferences.

10. Children's Privacy

10.1. Our Service is not directed to children under 16.

10.2. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

11.1. We may update this Privacy Policy from time to time.

11.2. We will notify you of material changes through:

• Email notification
• Service announcements
• Website notices

11.3. Your continued use of the Service after changes indicates acceptance of the updated Policy.

12. Compliance and Regulations

12.1. We comply with applicable data protection laws and regulations, including:

• GDPR (where applicable)
• CCPA (where applicable)
• Other relevant privacy laws

12.2. We maintain records of processing activities and conduct impact assessments where required.

13. Data Protection Officer

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:

Price Lever, Inc.
Data Protection Officer
Wilmington, DE 19801
Email: privacy@pricelever.com

14. Specific Regional Rights

14.1 European Economic Area (EEA) Residents

• Right to lodge complaints with supervisory authorities
• Additional data subject rights under GDPR
• Legal bases for processing

14.2 California Residents

• Additional rights under CCPA/CPRA
• Categories of personal information collected
• Information sharing practices

15. Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.

16. Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, contact us at:

Price Lever, Inc.
Wilmington, DE 19801